Privacy policy


Privacy Policy

Last Updated: [19/06/2026]

Welcome to [PRITHVI]. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, place an order, or interact with our services.

By using our website, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

When you place an order, create an account, subscribe to our newsletter, or contact us, we may collect:

  • Full Name

  • Email Address

  • Phone Number

  • Shipping and Billing Address

  • Payment Information (processed securely through third-party payment providers)

  • Order History

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP Address

  • Browser Type

  • Device Information

  • Operating System

  • Website Usage Data

  • Pages Visited

  • Referral Sources

2. How We Use Your Information

We use your information to:

  • Process and fulfil orders

  • Provide customer support

  • Send order confirmations and shipping updates.

  • Improve our products and services.

  • Personalise your shopping experience.

  • Detect and prevent fraudulent transactions.

  • Comply with legal obligations.

  • Send promotional emails and offers (only where permitted by law)

You may opt out of marketing communications at any time.

3. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience.

Cookies help us:

  • Remember your preferences

  • Maintain shopping cart functionality.

  • Analyse website traffic and performance.

  • Improve website usability

  • Deliver relevant marketing and advertisements.

You may choose to disable cookies through your browser settings; however, some website features may not function properly.

4. Third-Party Services

We may share information with trusted third-party service providers that help us operate our business, including:

  • Payment Processors

  • Shipping and Logistics Partners

  • Website Hosting Providers

  • Marketing and Advertising Platforms

  • Analytics Providers

These third parties only receive information necessary to perform their services and are expected to maintain appropriate security measures.

Examples may include Shopify, payment gateways, courier services, Google Analytics, Meta Ads, and similar service providers.

5. Data Security

We take reasonable technical, administrative, and physical measures to protect your personal information against unauthorised access, loss, misuse, disclosure, or alteration.

While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

6. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfil orders and provide services.

  • Maintain business records

  • Resolve disputes

  • Comply with legal and regulatory obligations.

When information is no longer required, we take reasonable steps to securely delete or anonymise it.

7. Customer Rights

Subject to applicable laws, you may have the right to:

  • Access your personal information.

  • Request correction of inaccurate information

  • Request deletion of your information

  • Withdraw consent where applicable.

  • Opt out of marketing communications.

  • Request information regarding how your data is used

To exercise any of these rights, please contact us using the details below.

8. Children's Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

If we become aware that information has been collected from a child without appropriate consent, we will take reasonable steps to remove such information.

9. Compliance with Indian Laws

We process personal information in accordance with applicable Indian laws and regulations relating to data protection, privacy, and electronic commerce.

By using our services, you consent to the collection and use of information as described in this Privacy Policy.

10. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time.

Any changes will be posted on this page along with an updated revision date. Continued use of the website after changes are posted constitutes acceptance of the revised Privacy Policy.

11. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Store Name: [PRITHVI]

Email: [hi.prithvi.shop@gmail.com]